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Unable to uninstall July 2006 service factory

description

The July 2006 service factory does not appear in the Add/Remove software window, yet it is installed, and I can not install the new DEC package because it detects that the old version is still installed. I suspect this may have been caused by our tech support team "reloading my profile" meaning that I think they copied an older version of my "Documents and settings" folder from the network to my desktop.
 
Any way to quickly clear this up so that I can install the new release?
Closed Apr 25, 2007 at 9:06 PM by donsmith

comments

ifioravanti wrote Apr 25, 2007 at 9:06 PM

Try using Windows Installer Cleanup tool from Microsoft to force removal of old package. This worked for me.